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4 Tips for Building Rapport with Customers

4 Tips for Building Rapport with Customers

By Mike Montague / February 13, 2018

Customer relationships are the lifeblood of any sellers’ career. The ability to attract clients, build rapport, and start sales conversations ultimately determines the level of success that a salesperson will enjoy. You can be an extreme specialist who knows all the tricks of the trade, but without supplementing your knowledge with interpersonal communication skills, you’ll…

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The Importance of Building Brick Walls Around Your Best Clients

The Importance of Building Brick Walls Around Your Best Clients

By Jonathan Farrington / December 21, 2017

One of the most obvious reasons you should be building brick walls around your existing clients is to reduce the impact of aggressive competitor activity. While you are off flirting with seemingly more attractive and exciting new opportunities, your competitors will be targeting your “home base.” The motivation to keep your clients should be strong.…

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The Value of Communicating with Your Client as the Year Ends

The Value of Communicating with Your Client as the Year Ends

By Mike Montague / December 19, 2017

The more opportunities you have to interact with your prospects, the better, and the end of the year is an opportune time to reach out and reconnect with your clients and prospects to get in front of them prior to the new year. Below, I have outlined the four main components for productive meetings and…

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You Can't Score a Touchdown on a Baseball Field

You Can’t Score a Touchdown on a Baseball Field

By 英雄联盟竞猜视频比分 Training / November 14, 2017

But, that’s exactly what many salespeople attempt to do when they engage with a new prospect. Typically, it plays out in one of two ways. Either the salesperson attempts to force his solution on the prospect (after nothing more than a cursory analysis of the situation), or he allows the prospect to dictate the solution…

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How to Effectively Juggle Client Accounts

How to Effectively Juggle Client Accounts

By Mike Montague / October 24, 2017

Early in every sellers’ career, they learn to segment clients. They have As, Bs, Cs, and “everybody else.” What separates great sellers from others, is their ability to balance these segments and manage their relationship with each. While seemingly elementary, this can be a daunting task for even the most veteran salespeople, if they haven’t…

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How to Succeed at Getting Recommendations

By 英雄联盟竞猜视频比分 Training / October 16, 2017

The How to Succeed Podcast is a public and free podcast from 英雄联盟竞猜视频比分 Training, the worldwide leader in sales, management, and customer service training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe. If you would like to learn more about 英雄联盟竞猜视频比分 Training, contact a local trainer: https://www.sandler.com/freesession…

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Client Review Meetings [PODCAST]

Client Review Meetings [PODCAST]

By 英雄联盟竞猜视频比分 Training / September 8, 2017

Welcome to Selling the 英雄联盟竞猜视频比分 Way, with your host Dave Mattson, the president and CEO of 英雄联盟竞猜视频比分 Training. He is a five-time bestselling author, speaker, trainer, and consultant to hundreds of international organizations. In this show, he talks to other 英雄联盟竞猜视频比分 trainers about the 英雄联盟竞猜视频比分 Selling System. The Selling the 英雄联盟竞猜视频比分 Way Podcast is brought…

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4 Reasons Customer Service is More Important Than Ever Before

By Dave Mattson / August 1, 2017

The sales industry is fast-paced now and isn’t showing signs of slowing down. It’s easy to get wrapped up in the clutter of new selling techniques, emerging technologies, and more specialized analytics. Although those components – and some others – can play a major role in your level of success. It would be a mistake…

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Stroke, Struggle, Validate

Stroke, Struggle, Validate

By Donna Bak / May 9, 2017

There are three tools that are particularly effective and easy to use in making people feel good about themselves: stroke, struggle, and validate. You can use one, two, or all three of these tools in interactions with patients—it depends on the situation. A stroke is a small, genuine compliment (notice that it’s not gushing praise)…

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5 Ways to Manage Your Clients' Expectations

5 Ways to Manage Your Clients’ Expectations

By Dave Mattson / February 14, 2017

You’ve closed the deal – but your job isn’t done quite yet. Managing client expectations can help you make the most of your new relationship and ensure you are striking the right balance. By working together to outline goals, define success, and clearly communicating your progress and milestones, you can increase transparency to build the…

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